With regular cleaning and routine maintenance, your new carpet will look good for years. As with everything, the more care you take of your carpet, the longer it will keep its appearance and the longer it will last.

Routine maintenance aims to prevent the build-up of soil so cleaning is less frequent. Dirt and grit are a carpet’s worst enemies! An easy way to protect your new carpet is to place a doormat at entrances to a room or even a left over piece of carpet. Remember that these mats need to be cleaned regularly as well otherwise they will not prevent the transfer of dirt and grit to your carpet.

Vacuum Cleaning

Vacuum your carpet regularly, and certainly at least once a week. Heavy traffic areas should be vacuumed daily.

When a carpet is first laid, there may be some ‘fluffing’ or ‘shedding’ as loose fibres work their way to the surface. Don’t panic – this is perfectly normal!

Your vacuum cleaner must be well maintained in order to be effective. Belts and brushes or beater bars need to be in good condition and correctly adjusted for height, filters and dust bags need to be emptied regularly and filters washed or replaced depending upon the type of cleaner.

For cut pile carpets, an upright with a beater bar brush is recommended or cylinder vacuums with a turbo head attachment. For loop pile carpets, a suction only cleaner is preferred.

Vacuum cleaners are now available that incorporate high levels of exhaust air filtration, such as HEPA filters. We strongly recommend these if you have a respiratory condition.

Stains and Spillages

Always deal with a spill immediately.

Always use a clean white cloth, kitchen roll or tissues. Scrape up solids with a blunt knife.

Use a dabbing action - do not rub vigorously.

Always work from the outside in.

Use a dilute solution of carpet shampoo and clean warm water to remove any signs of the spillage. Do not over-wet the carpet.

Brush up the pile to help the carpet retain its appearance as it dries out.

For oil based stains and spillages use dry cleaning fluid or white spirit.

Never use more than one cleaning solution on a particular stain as it could cause damage to your carpet and try out a small amount before use.